Shipping policy

đźšš Wakasi Shipping Policy

Welcome to Wakasi, where every piece is a wearable work of art — made just for you.

Because we print on demand and uphold high artistic standards, each order is created uniquely. We’re transparent about our process, shipping expectations, and timelines to deliver a smooth, reliable experience.

📦 Order Production & Fulfillment

  • Made to Order: Most Wakasi products are custom printed when you order it — this reduces waste and ensures your piece is created with care.

  • Processing Time: Most orders are submitted to our production partner within 24–48 hours.

  • Fulfillment Time: Most products are printed, quality-checked, and packed within 5-10 business days.

🌎 Shipping & Delivery Estimates

We ship worldwide, partnering with leading fulfillment centers to get your art to your door reliably.

🇺🇸 United States

  • Standard Shipping: 3–7 business days after fulfillment

🌍 International

  • Standard Shipping: 7–21 business days after fulfillment (varies by destination)

  • Shipping Fee: Calculated at checkout based on location

Note: Delays can occur due to customs, carrier backlogs, or regional disruptions. We'll keep you informed every step of the way.

đź“« Order Tracking

As soon as your order ships, you’ll receive an email with tracking details. Tracking may take up to 48 hours to update, especially during high-volume periods.

If you didn’t receive your tracking email, check your spam folder or contact us at art@wakasi.com or dm @wakasi on instagram.

🛡️ Lost, Damaged, or Delayed Orders

We stand behind every order. If there’s an issue:

  • Damaged Items: Email us within 7 days of delivery with photos of the product and packaging. We’ll make it right.

  • Lost Orders: If your order hasn’t arrived within 25 business days (domestic) or 40 business days (international), reach out to us. We’ll file a claim and issue a replacement or refund where appropriate.

🧾 Duties, Taxes & Customs (International Orders)

Import duties and taxes may apply depending on your country. These are not included in your purchase price and are the customer’s responsibility upon delivery.

🔄 Changes & Cancellations

Because your item is custom-made, orders cannot be changed or canceled once in production. Please double-check your details before completing checkout.

đź’¬ Questions?

Need help with your order? Reach us at art@wakasi.com or dm @wakasi on instagram. 

🖌️ Wakasi: Wear Your Story.

Every piece we ship is an extension of your story and our art. Thank you for supporting small-batch, sustainable, independent art.